Refund policy
Returns
Our return policy lasts 30 days from the date of delivery. If 30 days have passed, unfortunately, we can’t offer a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. We do not accept returns for custom products unless the issue is a result of an error on our part.
To complete your return, we require proof of purchase.
Chevron Kit Returns
Chevron Kits returned after 14 days from the date of delivery are subject to a 30% restocking fee, which will be deducted from the refund total. This covers repackaging, inspection, and reprocessing costs.
Refunds (if applicable)
Once your return is received and inspected, we’ll notify you via email of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 10 business days.
Late or missing refunds
- Check your bank account and credit card provider first, as processing times may vary.
- Still missing your refund? Contact us at sales@chevronwarehouse.co.uk.
Sale Items
Only regular-priced items may be refunded. Sale items are non-refundable.
Exchanges
We only replace items if they are defective or damaged.
To arrange an exchange, please email sales@chevronwarehouse.co.uk and send your item to:
Unit 2, 106 Hawley Lane, Farnborough, Hants, GU14 8JE
Shipping
To return your product, ship it to:
Chevron Warehouse
Unit 2, 106 Hawley Lane, Farnborough, Hants, GU14 8JE
- Return shipping costs are your responsibility and are non-refundable
- For items over £50, we recommend using a trackable shipping service or shipping insurance, as we can’t guarantee receipt of your return